Shipping policy

SHIPPING POLICY

Effective date: September 2, 2026

This Shipping Policy applies to orders placed with FUELITH Nutrition LLC and delivered within the United States.

SHIPPING DESTINATIONS

FUELITH Nutrition LLC currently ships only within the United States. At this time, shipping to Alaska, Hawaii, U.S. territories, and international destinations is unavailable.

Orders submitted with an unsupported destination may be cancelled and refunded.

ORDER PROCESSING

Orders are generally prepared for shipment within 1–5 business days after they are accepted for fulfillment.

Business days do not include weekends or U.S. federal holidays. Orders containing unusually large quantities may require additional processing time.

When a product label is being produced for the first time, the fulfillment provider may conduct a label verification that can add approximately 24–48 hours to processing.

PROCESSING AND DELIVERY ARE SEPARATE

Processing time is the time required to prepare an order before shipment. Delivery time begins after the carrier receives the package.

Estimated delivery times do not include order-processing time.

ESTIMATED DELIVERY TIMES

Available shipping methods and prices are displayed at checkout.

Current estimated carrier transit times are:

• Standard U.S. shipping: approximately 2–4 business days after fulfillment
• Express U.S. shipping: approximately 1–3 business days after fulfillment

These timeframes are estimates, not guarantees. Carrier delays, severe weather, holidays, service interruptions, emergencies, or other circumstances outside our control may affect delivery.

SHIPPING CHARGES

Shipping charges are calculated and displayed at checkout before payment is completed. Charges may vary according to the destination, package weight, products ordered, and selected delivery method.

TRACKING INFORMATION

When tracking information becomes available, it will be sent to the email address provided with the order. Tracking activity may take additional time to appear after the shipping label is created.

Customers are responsible for monitoring tracking updates and ensuring that the carrier can safely complete delivery.

ADDRESS ACCURACY

Customers must provide a complete and accurate shipping address at checkout.

If you notice an error, contact support@fuelithnutrition.com immediately. We cannot guarantee that an address can be changed after an order is placed. Once an order has been accepted for fulfillment, its address generally cannot be modified.

FUELITH Nutrition LLC is not responsible for delays, failed deliveries, returned packages, abandonment, or destruction caused by incorrect, incomplete, or outdated customer-provided information.

Additional shipping charges may apply when reshipment is possible.

DELIVERY DELAYS

A delayed tracking update does not necessarily mean that a package is lost. Carriers may experience scanning or transit delays.

FUELITH Nutrition LLC is not responsible for carrier delays or other events outside our reasonable control. However, we will assist customers in reviewing available tracking information and submitting an eligible claim.

LOST PACKAGES

If a package has not arrived by the estimated delivery date, review the tracking information and check the delivery location before contacting us.

Claims for packages believed to be lost in transit must be submitted to support@fuelithnutrition.com no later than 30 calendar days after the estimated delivery date.

Please include your name, order number, shipping address, and tracking number. We may need to investigate the shipment with the carrier before approving a replacement or refund.

DELIVERED-BUT-NOT-RECEIVED PACKAGES

If tracking shows that a package was delivered but you cannot locate it, please:

• Confirm the shipping address on your order
• Check all entrances and secure delivery locations
• Ask household members, neighbors, or building management
• Contact the carrier for additional delivery information

Then contact support@fuelithnutrition.com promptly so we can review the situation. A carrier’s delivered status does not automatically guarantee eligibility for a refund or replacement.

DAMAGED PACKAGES OR INCORRECT PRODUCTS

If your order arrives damaged or contains an incorrect product, contact support@fuelithnutrition.com within 30 calendar days after delivery. Include your order number, a description of the issue, and clear photographs of the product, packaging, shipping label, and damage.

For additional conditions, review our Return, Refund, and Cancellation Policy.

CONTACT US

For questions regarding shipping or delivery, contact:

FUELITH Nutrition LLC
Email: support@fuelithnutrition.com